We know that at BALMUDA design, a lasting product means a lot to you, and to us too. Although we take special caution in making sure that our product meets the highest quality if, for any reason, you notice any defect of any kind regardless of whether our product was purchased by you directly or given as a gift, please contact us as we will gladly repair, exchange, or give you your money back.
For some products, we offer special extended warranty. Please see the warrantee form attached to your BALMUDA product for specific warrantee details.