The issue has been resolved, and the service works normally.
Thank you for using the BALMUDA Connect app.
As of November 27, 2025, we have confirmed an issue that prevents users from adding new products in the BALMUDA Connect app.
We are currently investigating the cause and working to resolve the issue. Once the issue has been fixed, we will provide an update via an in-app notification.
We sincerely apologize for the inconvenience this may cause and appreciate your understanding.