{"id":1312,"date":"2026-05-16T13:01:02","date_gmt":"2026-05-16T04:01:02","guid":{"rendered":"https:\/\/www.balmuda.com\/global\/connect-app\/?page_id=1312"},"modified":"2026-05-26T13:26:23","modified_gmt":"2026-05-26T04:26:23","slug":"update-sc-1-0-10","status":"publish","type":"page","link":"https:\/\/www.balmuda.com\/global\/connect-app\/dsc01\/en-jp\/update-sc-1-0-10\/","title":{"rendered":"The Clock Re-registration and Software Update Procedure"},"content":{"rendered":"\n<p>This section explains the steps for changing the Wi-Fi settings of The Clock and updating the device software under the following conditions:<\/p>\n\n\n\n<p>&#8211; App version 1.1.5 or lower<br>&#8211; Device software version 1.0.10<\/p>\n\n\n\n<div class=\"wp-block-theme-alert-box alert-box is-instructed\"><div class=\"alert-box__icon\"><svg width=\"34\" height=\"34\" viewBox=\"0 0 34 34\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><mask id=\"mask-instructed\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"34\" height=\"34\"><rect width=\"34\" height=\"34\" fill=\"black\"\/><\/mask><g mask=\"url(#mask-instructed)\"><path d=\"M16.3506 4.125C16.6393 3.62506 17.3607 3.62505 17.6494 4.125L31.9385 28.875C32.2271 29.375 31.8664 30 31.2891 30H2.71094C2.13359 30 1.77285 29.375 2.06152 28.875L16.3506 4.125Z\" stroke=\"#4E4E4E\" stroke-width=\"2.5\"\/><path d=\"M18.3517 24.1863C18.3517 24.9149 17.7472 25.5 16.9943 25.5C16.2415 25.5 15.6369 24.9149 15.6369 24.1863C15.6369 23.4577 16.2415 22.8726 16.9943 22.8726C17.7472 22.8726 18.3517 23.4577 18.3517 24.1863Z\" fill=\"#4E4E4E\"\/><path d=\"M16.2871 21.3602C16.3327 21.7134 16.6293 21.9784 17.0057 21.9784C17.3821 21.9784 17.6787 21.7134 17.7243 21.3602L18.5 15.1118C18.5 15.0566 18.5114 15.0014 18.5114 14.9462C18.5114 14.1403 17.8384 13.5 17.0171 13.5C16.1958 13.5 15.5 14.1513 15.5 14.9462C15.5 15.0014 15.5 15.0566 15.5 15.1118L16.2757 21.3602H16.2871Z\" fill=\"#4E4E4E\"\/><\/g><\/svg><\/div><div class=\"alert-box__content\">\n<p>You can update the app from the App Store or Google Play.<\/p>\n<\/div><\/div>\n\n\n    <details class=\"ds-details\" >\n        <summary class=\"ds-summary\">\n            <div class=\"question\">Step 1: Unregister the product<span class=\"icon\"><\/span><\/div>\n        <\/summary>\n        <div class=\"ds-content\">\n            <div class=\"answer\">\n\n<p>From the product list in the app, select the product you want to delete, then choose &#8220;Device Information&#8221; at the bottom of the screen.<br>Tap &#8220;Delete Product&#8221; within &#8220;Device Information&#8221; to unlink it.<\/p>\n\n\n\n<p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1110\" height=\"953\" src=\"https:\/\/s3.balmuda.com\/global\/connect-app\/wp-content\/uploads\/20260514150717\/1-0-10_UpdateStep-2-en.png\" alt=\"\" class=\"wp-image-1047\"><\/figure><\/p>\n\n\n\n<p><\/p>\n\n<\/div>\n        <\/div>\n    <\/details>\n\n\n    <details class=\"ds-details\" >\n        <summary class=\"ds-summary\">\n            <div class=\"question\">Step 2: Unlink &#8220;The Clock&#8221; in Bluetooth settings<span class=\"icon\"><\/span><\/div>\n        <\/summary>\n        <div class=\"ds-content\">\n            <div class=\"answer\">\n\n<p>On your smartphone&#8217;s Bluetooth settings screen, select &#8220;The Clock&#8221; and unregister it.<\/p>\n\n\n\n<p><figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1110\" height=\"953\" src=\"https:\/\/s3.balmuda.com\/global\/connect-app\/wp-content\/uploads\/20260514150717\/1-0-10_UpdateStep-2-en.png\" alt=\"\" class=\"wp-image-1047\"><\/figure><\/p>\n\n<\/div>\n        <\/div>\n    <\/details>\n\n\n    <details class=\"ds-details\" >\n        <summary class=\"ds-summary\">\n            <div class=\"question\">Step 3: Add the product again from the app<span class=\"icon\"><\/span><\/div>\n        <\/summary>\n        <div class=\"ds-content\">\n            <div class=\"answer\">\n\n<ol class=\"wp-block-list\">\n<li>In the app&#8217;s product list screen, tap &#8220;Add Product.&#8221;<\/li>\n\n\n\n<li>With The Clock powered off, press and hold the side button to enter pairing mode.<\/li>\n\n\n\n<li>Follow the app instructions to connect via Bluetooth. Once connected, a message will appear: &#8220;Bluetooth connection complete. Proceeding to Wi-Fi settings.&#8221;<\/li>\n<\/ol>\n\n<\/div>\n        <\/div>\n    <\/details>\n\n\n    <details class=\"ds-details\" >\n        <summary class=\"ds-summary\">\n            <div class=\"question\">Step 4: Set up Wi-Fi during product registration<span class=\"icon\"><\/span><\/div>\n        <\/summary>\n        <div class=\"ds-content\">\n            <div class=\"answer\">\n\n<p>Follow the app instructions to connect to Wi-Fi.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>If you skip Wi-Fi setup, you will need to register the product again. Please do not skip and be sure to set up Wi-Fi.<\/p>\n\n<\/div>\n        <\/div>\n    <\/details>\n\n\n    <details class=\"ds-details\" >\n        <summary class=\"ds-summary\">\n            <div class=\"question\">Step 5: Perform software update<span class=\"icon\"><\/span><\/div>\n        <\/summary>\n        <div class=\"ds-content\">\n            <div class=\"answer\">\n\n<ol class=\"wp-block-list\">\n<li>From the product list, select The Clock and tap &#8220;Device Information.&#8221;<\/li>\n\n\n\n<li>Tap &#8220;Software&#8221; and perform the software update.<\/li>\n<\/ol>\n\n<\/div>\n        <\/div>\n    <\/details>\n\n\n\n<div class=\"wp-block-theme-alert-box alert-box is-instructed\"><div class=\"alert-box__icon\"><svg width=\"34\" height=\"34\" viewBox=\"0 0 34 34\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><mask id=\"mask-instructed\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"34\" height=\"34\"><rect width=\"34\" height=\"34\" fill=\"black\"\/><\/mask><g mask=\"url(#mask-instructed)\"><path d=\"M16.3506 4.125C16.6393 3.62506 17.3607 3.62505 17.6494 4.125L31.9385 28.875C32.2271 29.375 31.8664 30 31.2891 30H2.71094C2.13359 30 1.77285 29.375 2.06152 28.875L16.3506 4.125Z\" stroke=\"#4E4E4E\" stroke-width=\"2.5\"\/><path d=\"M18.3517 24.1863C18.3517 24.9149 17.7472 25.5 16.9943 25.5C16.2415 25.5 15.6369 24.9149 15.6369 24.1863C15.6369 23.4577 16.2415 22.8726 16.9943 22.8726C17.7472 22.8726 18.3517 23.4577 18.3517 24.1863Z\" fill=\"#4E4E4E\"\/><path d=\"M16.2871 21.3602C16.3327 21.7134 16.6293 21.9784 17.0057 21.9784C17.3821 21.9784 17.6787 21.7134 17.7243 21.3602L18.5 15.1118C18.5 15.0566 18.5114 15.0014 18.5114 14.9462C18.5114 14.1403 17.8384 13.5 17.0171 13.5C16.1958 13.5 15.5 14.1513 15.5 14.9462C15.5 15.0014 15.5 15.0566 15.5 15.1118L16.2757 21.3602H16.2871Z\" fill=\"#4E4E4E\"\/><\/g><\/svg><\/div><div class=\"alert-box__content\">\n<p>To perform a software update, the following conditions must be met:<\/p>\n\n\n\n<p>&#8211; BALMUDA Connect app and The Clock must be linked<br>&#8211; Wi-Fi connection settings must be completed in the BALMUDA Connect app<br>&#8211; You must be in an environment where you can connect to the configured Wi-Fi<br>&#8211; The Clock must be fully charged<br>&#8211; The Clock must be connected to a USB power cable<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>This section explains the steps for changing the Wi-Fi settings of The Clock and updating the device software \u2026<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":1108,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_pgth2_h2_style":"decorated","_pgth2_toc_enabled":"default","sb_modal_display":false,"footnotes":""},"class_list":["post-1312","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/pages\/1312","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/comments?post=1312"}],"version-history":[{"count":5,"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/pages\/1312\/revisions"}],"predecessor-version":[{"id":1442,"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/pages\/1312\/revisions\/1442"}],"up":[{"embeddable":true,"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/pages\/1108"}],"wp:attachment":[{"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/media?parent=1312"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}