{"id":952,"date":"2026-04-20T18:17:48","date_gmt":"2026-04-20T09:17:48","guid":{"rendered":"https:\/\/www.balmuda.com\/global\/connect-app\/?page_id=952"},"modified":"2026-04-20T18:32:07","modified_gmt":"2026-04-20T09:32:07","slug":"about-the-device","status":"publish","type":"page","link":"https:\/\/www.balmuda.com\/global\/connect-app\/dsc01\/en\/about-the-device\/","title":{"rendered":"About the Main Unit"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">About the Built-in Battery<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">About Battery Life<\/h3>\n\n\n\n<p>The device contains a built-in lithium-ion battery. The battery can be charged and discharged approximately 500 times. However, this varies significantly depending on the usage environment and duration. If the usable time significantly decreases, it may indicate the battery&#8217;s end of life. Please contact the <a href=\"https:\/\/www.balmuda.com\/jp\/support\/\" data-type=\"link\" data-id=\"https:\/\/www.balmuda.com\/jp\/support\/\">Balmuda Support Center<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Disposal of Rechargeable Batteries in Japan<\/h3>\n\n\n\n<p>The rechargeable battery built into the device can be recycled. Do not remove this built-in battery yourself; please contact the <a href=\"https:\/\/www.balmuda.com\/jp\/support\/\">Balmuda Support Center<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">About Device Errors<\/h2>\n\n\n\n<p>When an error occurs, all Minute LEDs will flash, and an error number corresponding to the issue will light up. Do not continue operation; record the displayed error number and contact the <a href=\"https:\/\/www.balmuda.com\/jp\/support\/\" data-type=\"link\" data-id=\"https:\/\/www.balmuda.com\/jp\/support\/\">Balmuda Support Center<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1110\" height=\"870\" src=\"https:\/\/s3.balmuda.com\/global\/connect-app\/wp-content\/uploads\/20260420140102\/about-the-device-1-en.png\" alt=\"\" class=\"wp-image-954\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">How to Reset the Device<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Erase All Settings (Initialize)<\/h3>\n\n\n\n<p>To initialize all saved settings, with the power off, press and hold the Moon, Sun, and Side buttons simultaneously for more than 10 seconds. When reset starts, you will be notified by sound and light, and the device will power off upon completion.<\/p>\n\n\n\n<div class=\"wp-block-theme-alert-box alert-box is-instructed\"><div class=\"alert-box__icon\"><svg width=\"34\" height=\"34\" viewBox=\"0 0 34 34\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><mask id=\"mask-instructed\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"34\" height=\"34\"><rect width=\"34\" height=\"34\" fill=\"black\"\/><\/mask><g mask=\"url(#mask-instructed)\"><path d=\"M16.3506 4.125C16.6393 3.62506 17.3607 3.62505 17.6494 4.125L31.9385 28.875C32.2271 29.375 31.8664 30 31.2891 30H2.71094C2.13359 30 1.77285 29.375 2.06152 28.875L16.3506 4.125Z\" stroke=\"#4E4E4E\" stroke-width=\"2.5\"\/><path d=\"M18.3517 24.1863C18.3517 24.9149 17.7472 25.5 16.9943 25.5C16.2415 25.5 15.6369 24.9149 15.6369 24.1863C15.6369 23.4577 16.2415 22.8726 16.9943 22.8726C17.7472 22.8726 18.3517 23.4577 18.3517 24.1863Z\" fill=\"#4E4E4E\"\/><path d=\"M16.2871 21.3602C16.3327 21.7134 16.6293 21.9784 17.0057 21.9784C17.3821 21.9784 17.6787 21.7134 17.7243 21.3602L18.5 15.1118C18.5 15.0566 18.5114 15.0014 18.5114 14.9462C18.5114 14.1403 17.8384 13.5 17.0171 13.5C16.1958 13.5 15.5 14.1513 15.5 14.9462C15.5 15.0014 15.5 15.0566 15.5 15.1118L16.2757 21.3602H16.2871Z\" fill=\"#4E4E4E\"\/><\/g><\/svg><\/div><div class=\"alert-box__content\">\n<p>Resetting will not change the software version.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-theme-alert-box alert-box is-instructed\"><div class=\"alert-box__icon\"><svg width=\"34\" height=\"34\" viewBox=\"0 0 34 34\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><mask id=\"mask-instructed\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"34\" height=\"34\"><rect width=\"34\" height=\"34\" fill=\"black\"\/><\/mask><g mask=\"url(#mask-instructed)\"><path d=\"M16.3506 4.125C16.6393 3.62506 17.3607 3.62505 17.6494 4.125L31.9385 28.875C32.2271 29.375 31.8664 30 31.2891 30H2.71094C2.13359 30 1.77285 29.375 2.06152 28.875L16.3506 4.125Z\" stroke=\"#4E4E4E\" stroke-width=\"2.5\"\/><path d=\"M18.3517 24.1863C18.3517 24.9149 17.7472 25.5 16.9943 25.5C16.2415 25.5 15.6369 24.9149 15.6369 24.1863C15.6369 23.4577 16.2415 22.8726 16.9943 22.8726C17.7472 22.8726 18.3517 23.4577 18.3517 24.1863Z\" fill=\"#4E4E4E\"\/><path d=\"M16.2871 21.3602C16.3327 21.7134 16.6293 21.9784 17.0057 21.9784C17.3821 21.9784 17.6787 21.7134 17.7243 21.3602L18.5 15.1118C18.5 15.0566 18.5114 15.0014 18.5114 14.9462C18.5114 14.1403 17.8384 13.5 17.0171 13.5C16.1958 13.5 15.5 14.1513 15.5 14.9462C15.5 15.0014 15.5 15.0566 15.5 15.1118L16.2757 21.3602H16.2871Z\" fill=\"#4E4E4E\"\/><\/g><\/svg><\/div><div class=\"alert-box__content\">\n<p>When powered on after initialization, the time is set to 8:20 PM.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Software Update<\/h2>\n\n\n\n<p>Software updates are provided through the BALMUDA Connect app. To perform a software update, you will need the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A smartphone with the BALMUDA Connect app installed<\/li>\n\n\n\n<li>The Clock must be charged<\/li>\n\n\n\n<li>The Clock must be connected to Wi-Fi<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-theme-alert-box alert-box is-instructed\"><div class=\"alert-box__icon\"><svg width=\"34\" height=\"34\" viewBox=\"0 0 34 34\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><mask id=\"mask-instructed\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"34\" height=\"34\"><rect width=\"34\" height=\"34\" fill=\"black\"\/><\/mask><g mask=\"url(#mask-instructed)\"><path d=\"M16.3506 4.125C16.6393 3.62506 17.3607 3.62505 17.6494 4.125L31.9385 28.875C32.2271 29.375 31.8664 30 31.2891 30H2.71094C2.13359 30 1.77285 29.375 2.06152 28.875L16.3506 4.125Z\" stroke=\"#4E4E4E\" stroke-width=\"2.5\"\/><path d=\"M18.3517 24.1863C18.3517 24.9149 17.7472 25.5 16.9943 25.5C16.2415 25.5 15.6369 24.9149 15.6369 24.1863C15.6369 23.4577 16.2415 22.8726 16.9943 22.8726C17.7472 22.8726 18.3517 23.4577 18.3517 24.1863Z\" fill=\"#4E4E4E\"\/><path d=\"M16.2871 21.3602C16.3327 21.7134 16.6293 21.9784 17.0057 21.9784C17.3821 21.9784 17.6787 21.7134 17.7243 21.3602L18.5 15.1118C18.5 15.0566 18.5114 15.0014 18.5114 14.9462C18.5114 14.1403 17.8384 13.5 17.0171 13.5C16.1958 13.5 15.5 14.1513 15.5 14.9462C15.5 15.0014 15.5 15.0566 15.5 15.1118L16.2757 21.3602H16.2871Z\" fill=\"#4E4E4E\"\/><\/g><\/svg><\/div><div class=\"alert-box__content\">\n<p>In the current version of the app, if you need to change the Wi-Fi settings later, you will have to redo the setup. Please refer to &#8220;<a href=\"\/global\/connect-app\/dsc01\/en\/app-pairing\/#h2-4\">Setting up Wi-Fi connection later<\/a>&#8221; for details.<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">How to Check for Software Updates<\/h3>\n\n\n\n<p>To check for software updates for The Clock, select The Clock from the product list in the BALMUDA Connect app and tap &#8220;Device Information.&#8221;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1113\" height=\"1461\" src=\"https:\/\/s3.balmuda.com\/global\/connect-app\/wp-content\/uploads\/20260416103108\/about-the-device-2-ja-1.png\" alt=\"\" class=\"wp-image-812\"\/><\/figure>\n\n\n\n<p>If an update is available, &#8220;Update Available&#8221; will be displayed under &#8220;Software&#8221; in &#8220;Device Information.&#8221; Tap the item to execute the software update.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"1230\" src=\"https:\/\/s3.balmuda.com\/global\/connect-app\/wp-content\/uploads\/20260416103428\/about-the-device-4-ja-2.png\" alt=\"\" class=\"wp-image-815\"\/><\/figure>\n\n\n\n<div class=\"wp-block-theme-alert-box alert-box is-instructed\"><div class=\"alert-box__icon\"><svg width=\"34\" height=\"34\" viewBox=\"0 0 34 34\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><mask id=\"mask-instructed\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"34\" height=\"34\"><rect width=\"34\" height=\"34\" fill=\"black\"\/><\/mask><g mask=\"url(#mask-instructed)\"><path d=\"M16.3506 4.125C16.6393 3.62506 17.3607 3.62505 17.6494 4.125L31.9385 28.875C32.2271 29.375 31.8664 30 31.2891 30H2.71094C2.13359 30 1.77285 29.375 2.06152 28.875L16.3506 4.125Z\" stroke=\"#4E4E4E\" stroke-width=\"2.5\"\/><path d=\"M18.3517 24.1863C18.3517 24.9149 17.7472 25.5 16.9943 25.5C16.2415 25.5 15.6369 24.9149 15.6369 24.1863C15.6369 23.4577 16.2415 22.8726 16.9943 22.8726C17.7472 22.8726 18.3517 23.4577 18.3517 24.1863Z\" fill=\"#4E4E4E\"\/><path d=\"M16.2871 21.3602C16.3327 21.7134 16.6293 21.9784 17.0057 21.9784C17.3821 21.9784 17.6787 21.7134 17.7243 21.3602L18.5 15.1118C18.5 15.0566 18.5114 15.0014 18.5114 14.9462C18.5114 14.1403 17.8384 13.5 17.0171 13.5C16.1958 13.5 15.5 14.1513 15.5 14.9462C15.5 15.0014 15.5 15.0566 15.5 15.1118L16.2757 21.3602H16.2871Z\" fill=\"#4E4E4E\"\/><\/g><\/svg><\/div><div class=\"alert-box__content\">\n<p>To perform a software update, The Clock must be connected to power and the Wi-Fi network must be enabled.<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>About the Built-in Battery About Battery Life The device contains a built-in lithium-ion battery. The battery \u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":665,"menu_order":83,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_pgth2_h2_style":"decorated","_pgth2_toc_enabled":"default","sb_modal_display":false,"footnotes":""},"class_list":["post-952","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/pages\/952","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/comments?post=952"}],"version-history":[{"count":4,"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/pages\/952\/revisions"}],"predecessor-version":[{"id":990,"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/pages\/952\/revisions\/990"}],"up":[{"embeddable":true,"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/pages\/665"}],"wp:attachment":[{"href":"https:\/\/www.balmuda.com\/global\/connect-app\/wp-json\/wp\/v2\/media?parent=952"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}